How satisfied were you with your most recent train journey? 

As part of Transport Focus’s work to improve rail passenger satisfaction they have developed a train operator “scorecard” , which shows passenger journey ratings, service punctuality and the level of cancellations. 

You can download each score card here:

For more information and analysis you can read the full story here:

Putting a spotlight on rail performance
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By East Lothian CRP

To support integrated and sustainable transport options accessible to all